Prevention of Cyber Crimes and Fraud Management
Banks are offering many services of which, the electronic mode is becoming popular amongst Banks and their customers. Presently, these are in the form of ATMs, Credit & Debit Cards, Online Transactions, Net Banking, Mobile Banking, e-Commerce, new Payment Systems etc. Few Banks have also started offering various Asset Products through online channels thus avoiding or reducing the need of frequent visits to the branches by those customers, availing Retail Loans like Education, Home & Personal Loans and other Loan products.
As more & more services of banks are offered in electronic mode, they must be aware of the risks due to possible misuses of new technology based services and various online channels. It has become important that the bankers, particularly who are dealing with I.T. and Online channels, would be well versed with the various cyber crimes and frauds which may occur in offering these services. To safeguard the interest of the banks and their clients, a banker who is dealing in such services should have thorough knowledge and understanding about Cyber Crimes and how to mitigate a fraud and prevent eventualities in future.
This book is the courseware for the Certificate Exam on “Cyber Crimes and Fraud Management” being offered by the Indian Institute of Banking & Finance. This book provides an overview of various types of Cyber Crimes and how to alleviate such crimes. The contents of the book are organised into Four Modules viz. (i) Cyber Crimes Overview (ii) Fraud Management (iii) Electronic Transactions (iv) Cyber Laws & Regulatory Compliance.
The contents of the book will be found useful by all those who are involved in dealing with Information Technology, Online Banking, Electronic Channels etc. and handling Cyber Crimes, electronic frauds and mitigation thereof. The book will also be useful to the students pursuing academic courses on the subject.